|
Get ready for the
Grand-Daddy of them all
- VirtualPBX.com!
Believed to be the first
of the hosted PBX
companies, VirtualPBX
knows how to to do
Virtual PBX right - they
even have the trademark
on the phrase "Virtual
PBX".
In a word, they are
RELIABLE. So
reliable that companies
contract with them for a
seamless backup option
for when their on-site
PBX system fails.
It begs the question why
you wouldn't go with
them in the first place
and forego the expense
of a true PBX system.
For those companies who
need
ACD Queuing, you
will not find a better
company than VirtualPBX.
Full featured and
flexible to meet the
needs of any sized
company.
VirtualPBX offers the
highest quality product,
extensive features and
solid support. If
you're looking for peace
of mind, it is worth the
additional expense to go
with the best.
|
Level |
Included Minutes |
Price/
Month |
Mailboxes |
|
SOHO |
0 |
$9.99 |
3 |
|
Small Business |
0 |
$12/ext. |
25 max |
|
Corporate |
0 |
$9/ext. |
25 min |
Pros:
-
Industry leaders and
first to market -
their experience
can't be beat
-
Excellent ACD
Queuing system
-
Excellent features -
best in the industry
-
1 leg billing
Cons:
-
System can only
receive faxes,
sending not
currently available
-
Setup fees
-
No monthly toll-free
minutes included
-
Setup takes up to 48
hours to complete
Things to be aware of:
-
For the corporate
plan, you must have
a minimum of 25
extensions.
-
Special pricing is
available for annual
payments vs. monthly
payments.
-
Wait times when
calling the sales
department at
VirtualPBX can be
longer than
expected.
Special Features:
-
Direct Inward Dial
(DID) - VirtualPBX
is the only company
I know of that
offers this feature.
It allows callers to
reach you directly
without having to go
through the
Auto Attendant.
There is an
additional monthly
fee for each DID
number that you
have.
-
Multi-Stage Dialing
- VirtualPBX can
integrate seamlessly
with true PBX
systems.
-
GeoRoute - Want all
calls from a
particular region of
the country to go to
one person?
GeoRoute will route
all calls to any
individual based on
the region of the
country they are
calling from!
-
SelectRoute -
Callers can be
routed to a person
or department based
on a code that the
caller dials into
the system.
Completely
customizable and
very powerful.
-
PBX Parachute -
Available to
companies with
current in-house PBX
systems. Used
as a backup system
for those companies
that need 100%
uptime for their
phone system.
PBX Parachute works
remotely and becomes
"active" if the
in-house PBX stops
functioning.
Contract Length:
-
Month to Month – no
charges to cancel
Get A VirtualPBX Plan! |
|
Feature |
Available |
|
1 Leg Charges |
 |
|
Dedicated Toll
Free |
|
|
Voicemail |
|
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Voicemail
Storage |
Unlimited |
|
Email Delivery |
|
|
Dedicated Fax |
|
|
Integrated Fax |
|
|
Auto Attendant |
|
|
Access by Phone |
|
|
Follow Me |
|
|
Ring To |
|
|
Schedule Enabled |
|
|
Call Announce |
|
|
Call Forward |
|
|
Call Hold |
|
|
Call Screening |
|
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Call Transfer |
|
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ACD Queuing |
|
|
Hold Music |
|
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Custom Hold |
|
|
Personal Hold
Message |
|
|
Random Hold
Music |
|
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Non-Blockable
Caller ID |
|
|
Phone Type
Announce |
|
|
Web interface |
|
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Cardless Calling
Card |
|
|
Call Reports |
|
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Return Calls |
|
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Call Block |
|
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Pager Alert |
|
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Fax On Demand |
|
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Voice On Demand |
|
|
IM Console |
|
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SMS Notification |
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Dial by name |
|
|
Dial by
extension |
|
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Supervisor
Control |
|
|
Hunt Groups |
|
|
Conference
Calling |
|
|
Group Voice
Messaging |
|
|
Questionnaires |
|
|
Local Numbers |
|
|
Free Trial |
|
|
Vanity |
|
|
Vanity Price |
$25.00 |
|
Transfer
existing # Fee |
$25.00 |
|
True 800 |
$20.00 |
|
Setup Fee |
$25-$250 |
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