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TollFree Express Review
- Rated one of the Best Value Plans
- Lowest monthly fee available for a toll-free PBX plan that includes features
TollFreeExpress.com Offers the cheapest monthly plan that I've seen so far - $4.95! Granted, you don’t receive the full features, but for those that just need the nitty gritty, this could be the plan for you. They also offer robust call center features for those in need of a support center solution.
| Level | Included Minutes | Price/ |
Add'l Min |
Mailboxes |
|---|---|---|---|---|
| Home Office | 0 | $4.95 | 5.2¢ | 0 |
| Small Business | 0 | $9.95 | 5.2¢ | 5 |
| Enterprise | 0 | $19.95 | 5.2¢ | 25 |
| Contact Center | 0 | Call for Quote | 5.2¢ | unlimited |
TollFree Express Positives
- Cheapest monthly rate for an individual plan
- Reasonably priced
- $25 Vanity price is one of the lowest around.
- Good plan for call centers and those that need supervisor control
TollFree Express Negatives
- $10 setup fee
- No included minutes in the monthly fee
- Standard hold music isn't included in the plan
Things to be aware of with TollFree Express
- Not all features are available to every plan.
- If you happen to call TollFreeExpress, you'll notice that it sounds identical to TollFreeMax. In fact it is! TollFreeMax and TollFreeExpress have both hired Toll-Free Services to answer their phones. However, both companies are different entities.
TollFree Express Special Features
- Fax Broadcast - no need to stand at the fax all day. Just click and send it out to all of your customers. TollFreeExpress will take care of the rest
- Call Back - The toll free version of call ahead seating. Don't want to wait in line to have your call answered? Then TollFreeExpress is for you. They have a feature that will call you back when the next available agent is ready.
- Call Length Limit - Want to limit the amount of time someone can talk? TollFreeExpress allows you to set a limit on an agent level and caller level.
TollFree Express Contract Length
- Month to Month – no charges to cancel
