|
TollFreeExpress.com
Offers the cheapest
monthly plan that I've
seen so far - $4.95!
Granted, you don’t
receive the full
features, but for those
that just need the nitty
gritty, this could be
the plan for you. They
also offer robust call
center features for
those in need of a
support center solution.
Be aware that their
website is rated by
Alexa.com as “Very Slow”
and it is an accurate
assessment. When
evaluating their site
for features we were
frequently surprised
that some pages would
take over a minute to
load or sometimes would
time-out altogether.
However, do not despair,
they have a quality
product that is a
reliable option for your
personal or business
use.
|
Level |
Included Minutes |
Price/
Month |
Mailboxes |
|
Small Business
Service |
0 |
$4.95 |
0 |
|
Enhanced Toll
Free Service |
0 |
$9.95 |
5 |
|
Virtual Office
Service |
0 |
$19.95 |
25 |
|
Contact Center
Management |
0 |
Call |
Unlimited |
Pros
-
Cheapest monthly
rate for an
individual plan
-
Reasonably priced
-
$25 Vanity price is
one of the lowest
around.
-
Good plan for call
centers and those
that need supervisor
control
Cons
-
$10 setup fee
-
No included minutes
in the monthly fee
-
Standard hold music
isn't included in
the plan
Things to be aware of:
-
Not all features are
available to every
plan.
-
If you happen to
call
TollFreeExpress,
you'll notice that
it sounds identical
to TollFreeMax.
In fact it is!
TollFreeMax and
TollFreeExpress have
both hired Toll-Free
Services to answer
their phones.
However, both
companies are
different entities.
Special Features:
-
Fax Broadcast - no
need to stand at the
fax all day.
Just click and send
it out to all of
your customers.
TollFreeExpress will
take care of the
rest
-
Call Back - The toll
free version of call
ahead seating.
Don't want to wait
in line to have your
call answered?
Then TollFreeExpress
is for you.
They have a feature
that will call you
back when the next
available agent is
ready.
-
Call Length Limit -
Want to limit the
amount of time
someone can talk?
TollFreeExpress
allows you to set a
limit on an agent
level and caller
level.
Contract Length:
-
Month to Month – no
charges to cancel
Get a
TollFreeExpress Plan! |
|
Feature |
Available |
|
1 Leg Charges |
 |
|
Dedicated Toll
Free |
 |
|
Voicemail |
 |
|
Voicemail
Storage |
2 Gigs |
|
Email Delivery |
 |
|
Dedicated Fax |
|
|
Integrated Fax |
 |
|
Auto Attendant |
 |
|
Access by Phone |
 |
|
Follow Me |
 |
|
Ring To |
 |
|
Schedule Enabled |
 |
|
Call Announce |
 |
|
Call Forward |
 |
|
Call Hold |
 |
|
Call Screening |
 |
|
Call Transfer |
 |
|
ACD Queuing |
 |
|
Hold Music |
|
|
Custom Hold |
$ |
|
Personal Hold
Message |
$ |
|
Random Hold
Music |
|
|
Non-Blockable
Caller ID |
 |
|
Phone Type
Announce |
|
|
Web interface |
 |
|
Cardless Calling
Card |
 |
|
Call Reports |
 |
|
Return Calls |
 |
|
Call Block |
 |
|
Pager Alert |
|
|
Fax On Demand |
$ |
|
Voice On Demand |
|
|
IM Console |
|
|
SMS Notification |
|
|
Dial by name |
 |
|
Dial by
extension |
 |
|
Supervisor
Control |
 |
|
Hunt Groups |
 |
|
Conference
Calling |
 |
|
Group Voice
Messaging |
|
|
Questionnaires |
|
|
Local Numbers |
|
|
Free Trial |
|
|
Vanity |
 |
|
Vanity Price |
$25.00 |
|
Transfer
existing # Fee |
$25.00 |
|
True 800 |
$15.00 |
|
Setup Fee |
$10.00 |
|