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Updated 5/29/2008
RingCentral is
my favorite plan, so much so
that they are my
personal choice of
carriers for my
business,
CollegeHelpers.com.
They offer a ton of
features at a reasonable
price with a
downloadable utility that make
their product top-notch!
I've been very impressed
with their ability to
continuously improve
their product with
features that make
sense.
Be sure to check out
the
New Features
section below. I
will update frequently
to keep you up to date
on new information about
RingCentral!
ALSO
If you're
considering
RingCentral,
take a look at
GotVMail
too.
GotVMail
is
RingCentral's
closest
competitor. |
Customer service is very
strong, responding
quickly to both emails
and phone calls.
While I haven't needed
to use technical support
very often I have always
been connected with
someone who communicates
very well and is able to
solve my issue for me
quickly.
RingCentral doesn't mess
around when it comes to
faxing. Their
integrated utility makes
it a snap to fax any
document on your
computer right over the
internet using their
RingCentral Call
Controller or via you
browser. I'm not
sure if this link will
work, but if you will be
doing a lot of faxing
this link should get you
a plan that
includes 300 FREE Fax Pages per month!
Their included minutes
are priced very well and
they only charge for 1
leg of the call!!!!
|
Level |
Included Minutes |
Price/
Month |
Mailboxes |
|
Professional |
100 |
$14.99 |
5 |
|
Business Plus |
500 |
$29.99 |
10 |
|
Business Power |
1000 |
$49.99 |
20 |
|
Business Premium |
2500 |
$99.99 |
100 |
Pros:
-
Their free
Ring Out software allows
users to call any
number on their
computer using any
phone with just a
click of the mouse
-
Internet faxing
included on most
plans allows you to
fax directly from
your computer
without having to
use your modem.
-
Great rates
-
1 leg billing
-
No charge to
transfer an existing
toll free number.
-
Local numbers are
available in
addition to your
toll-free number!
Cons:
-
Messages will only
stay in your mailbox
for 30 days.
Things to be aware of:
-
Transferring of
existing toll-free
numbers can take up
to 45 business days
to complete.
-
Special pricing is
available for annual
payments vs. monthly
payments.
Special Features:
-
RingCentral
Controller
integrates with your
desktop providing
you with great
flexibility and
information about
your calls.
- Text-to-Speech
allows you to type a
message to a caller
who is on hold
waiting to hear from
someone and the
system will read
what you've written
- VERY COOL!!!!!
Contract Length:
-
Month to Month – no
charges to cancel
|
New Features:
In this section
I will keep you
updated on new
features as they
are added to
RingCentral.
I've
highlighted those
features that I think
really add value to the
package!
May 2008 - Special Sign Up Bonus: Get extra month of rollover minutes. Order Today!

March 2008 - RingCentral Online - Free Trial plus 10% Off

April
2007 - RingCentral Sign-On Bonus: One extra month of minutes valid for a year. Order Today!
December 2006 -
As of 12/20/2006
RingCentral has
announced that it has
added some new features
to its list. They
are:
-
FindMe
Grouping
- Optimize
Your Call
Forwarding
-
RingCentral
now
allows
you to
group
your
call
forwarding
numbers
together
and
choose
how you
would
like to
receive
calls.
For
example:
Say you
have a
phone in
your
home
office,
a cell
phone
and a
phone in
your
business
office.
Given
your
work
schedule
you
decide
you want
all
calls to
ring at
your
home
office
1st, but
if you
don't
answer
there
you
would
like
both
your
business
phone
and your
cell
phone to
ring
simultaneously.
You can
now
group
your
cell
phone
and
business
office
phone
together
and set
your
preferences
separately
from
your
home
office
phone.
-
Caller ID
Setup - Send
The Right
Number
-
Voicemail
Interrupt
-
Last Chance
To Answer
-
Custom Call
Screening -
Ask Who's
Calling
-
Company
Directory
Mapping -
Answer with
Dial-By-Name
October 2006 -
RingCentral continues
improve their product
and have added some
great new features.
While some of them
aren't too exciting
(Email your Call Log,
Display Changes in your
account billing) other
changes are great (Free
inbound voice calls to
local numbers, Fax on
demand, etc.)!
-
FREE Inbound Voice
Calls to Local
Numbers
-
Display Changes in
your Account Billing
-
New Call Transfer—Take
your Call to Go
-
Advanced Call
Forwarding -
You get to pick how
long the phone will
ring at each of the
numbers listed in
call forwarding
tree.
-
New Notification
Settings—Filter your
Alerts
-
Fax Out
Addition—Choose your
Cover Page
-
Call Log Search—Find
Calls Fast
-
Email your Call
Log—New Email
Scheduling Feature
-
Extension
Permissions—Limit
Personal Calls of
people/family within
your organization.
You can individually
set who has which
permissions and
functionality.
-
Fax on Demand—Glad
to see they added
this feature.
While it isn't
included in the
price of any of the
plans, if you need
it the $4.95
additional cost is
very reasonable
-
Click to Call
- This is a great
little feature that
allows website
visitors to click a
utility on your
site, enter their
phone number and
connect them to
someone within your
organization
- Custom on-hold music
- Payphone blocking
- Schedule enabled
|
Get your own Toll Free or Local Number with voicemail for as low as $9.99 per month |
|
Feature |
Available |
|
1 Leg Charges |
 |
|
Dedicated Toll
Free |
 |
|
Voicemail |
 |
|
Voicemail
Storage |
100/box |
|
Email Delivery |
 |
|
Dedicated Fax |
 |
|
Integrated Fax |
 |
|
Auto Attendant |
 |
|
Access by Phone |
 |
|
Follow Me |
 |
|
Ring To |
 |
|
Schedule Enabled |
 |
|
Call Announce |
 |
|
Call Forward |
 |
|
Call Hold |
 |
|
Call Screening |
 |
|
Call Transfer |
 |
|
ACD Queuing |
|
|
Hold Music |
 |
|
Custom Hold |
 |
|
Personal Hold
Message |
 |
|
Random Hold
Music |
|
|
Non-Blockable
Caller ID |
 |
|
Phone Type
Announce |
|
|
Web interface |
 |
|
Cardless Calling
Card |
 |
|
Call Reports |
 |
|
Return Calls |
 |
|
Call Block |
 |
|
Pager Alert |
 |
|
Fax On Demand |
$ |
|
Voice On Demand |
|
|
IM Console |
 |
|
SMS Notification |
 |
|
Dial by name |
 |
|
Dial by
extension |
 |
|
Supervisor
Control |
|
|
Hunt Groups |
 |
|
Conference
Calling |
|
|
Group Voice
Messaging |
 |
|
Questionnaires |
|
|
Local Numbers |
 |
|
Free Trial |
 |
|
Vanity |
 |
|
Vanity Price |
$30.00 |
|
Transfer
existing # Fee |
$0 |
|
True 800 |
$15.00 |
|
Setup Fee |
$0 |
|