RingCentral

ALSO

If you're considering RingCentral, take a look at GotVMail too.  GotVMail is RingCentral's closest competitor.

New Features:

In this section I will keep you updated on new features as they are added to RingCentral.  I've highlighted those features that I think really add value to the package!

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December 2006 - As of 12/20/2006 RingCentral has announced that it has added some new features to its list.  They are:

• FindMe Grouping - Optimize Your Call Forwarding

  • RingCentral now allows you to group your call forwarding numbers together and choose how you would like to receive calls.  For example: Say you have a phone in your home office, a cell phone and a phone in your business office.  Given your work schedule you decide you want all calls to ring at your home office 1st, but if you don't answer there you would like both your business phone and your cell phone to ring simultaneously.  You can now group your cell phone and business office phone together and set your preferences separately from your home office phone.

• Caller ID Setup - Send The Right Number

  • This feature is good for those that use the dedicated fax feature.  You can now select which number will show on caller id when sending a fax or using the RingOut feature - they all don't have to come from the same number.

• Voicemail Interrupt - Last Chance To Answer

  • My favorite of the new additions!  This feature allows you to send a call to voicemail from your phone, but listen in on the caller as they are leaving your message.  While listening you have the option to interrupt the call and talk to the caller!!!!  Call screening on the go!

• Custom Call Screening - Ask Who's Calling

  • For those using the call screening feature, you can now create your own message instead of using RingCentral's prompt.

• Company Directory Mapping - Answer with Dial-By-Name

  • Allows you to send all callers to your company directory instead of going into the typical call queue.

October 2006 - RingCentral continues improve their product and have added some great new features.  While some of them aren't too exciting (Email your Call Log, Display Changes in your account billing) other changes are great (Free inbound voice calls to local numbers, Fax on demand, etc.)! 

• FREE Inbound Voice Calls to Local Numbers

• Display Changes in your Account Billing

• New Call Transfer—Take your Call to Go

  •  Great for the person always on the run!  Transfer your call to your cell or any other phone while you are in the call.

• Advanced Call Forwarding - You get to pick how long the phone will ring at each of the numbers listed in call forwarding tree.

• New Notification Settings—Filter your Alerts

• Fax Out Addition—Choose your Cover Page

  •  RingCentral's built in internet fax system will now allow you to select the cover page of your choice - cool!

• Call Log Search—Find Calls Fast

• Email your Call Log—New Email Scheduling Feature

• Extension Permissions—Limit Personal Calls of people/family within your organization.  You can individually set who has which permissions and functionality.

• Fax on Demand—Glad to see they added this feature.  While it isn't included in the price of any of the plans, if you need it the $4.95 additional cost is very reasonable

• Click to Call - This is a great little feature that allows website visitors to click a utility on your site, enter their phone number and connect them to someone within your organization

• Custom on-hold music
• Payphone blocking
• Schedule enabled