my1voice Hosted Virtual PBX Review

my1voice review

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Quick Review

my1voice is a new player to the virtual pbx arena and they offer great plans at great rates. If they offer the features you need feel confident that my1voice is a solid option!

All Plans

Compare all plans to see which one is the right plan for you!

About Me

FredHi, I'm Fred Grant and you can find more about me and why I've created this site on the Home Page

Features
1 Leg Charges Y
Dedicated Toll Free Y
Voicemail Y
Voicemail Storage  
Email Delivery Y
Dedicated Fax  
Integrated Fax Y
Auto Attendant Y
Access by Phone Y
Follow Me Y
Ring To  
Schedule Enabled Y
Call Announce Y
Call Forward Y
Call Hold  
Call Screening Y
Call Transfer Y
ACD Queuing Y
Hold Music Y
Custom Hold  
Personal Hold Message  
Random Hold Music  
Non-Blockable Caller ID  
Phone Type Announce  
Web interface Y
Cardless Calling Card Y
Call Reports Y
Return Calls  
Call Block Y
Pager Alert Y
Fax On Demand  
Voice On Demand  
IM Console  
SMS Notification Y
Dial by name Y
Dial by extension Y
Supervisor Control  
Hunt Groups  
Conference Calling Y
Group Voice Messaging  
Questionnaires  
Local Numbers Y
Free Trial Y
Vanity Y
 Vanity Price  $0
 Transfer existing # Fee  $0
 True 800   
 Setup Fee  $0

my1voice logo

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my1voice Review

July 16, 2009

I've held off reviewing my1voice for a long time and I'm glad I did. As a relatively new player to the virtual pbx arena, my1voice recently made some significant changes to their virtual pbx plans that will help them compete with the veteran companies. All of the changes made were positive and I think my1voice will carve out a niche in the virtual pbx industry.

The great news is that my1voice made the decision to provide ALL of their features with ALL of their plans. This allows you to pick a plan based on the number of minutes you need with the peace of mind that you aren't missing out on anything. While my1voice doesn't offer as many features as some of their competitors, they do offer the most popular ones.

When my1voice tells you there are no extra charges, they mean it! There are no additional charges for the following items which most other companies pass along to the consumer:

 

my1voicel Plan Pricing
Level Included Minutes

Price/
Month

Add'l Min

Mailboxes
Most Popular 150 $10 Unlimited
Best Value 1000 $30 Unlimited
More Minutes 2000 $50 Unlimited

my1voice configuration

Configuring my1voice account was a bit trickier than other companies I've looked at. The on-screen hints were non-existent and unless you have experience working with virtual pbx systems you will probably find that setup takes longer to figure out than you would expect.

Of all the my1voice features I configured I was very pleased with their call scheduling interface. This graphically based utility helps you set the hours you want to receive calls quickly and easily. Their configuration currently lacks the ability to add in rules for holidays, but for many this basic option will be ideal. Those looking for holiday scheduling should take a look at RingCentral.

my1voice follow me scheduling

Need some extra help configuring your settings? my1voice offers webinars to go over their most popular features. I was pleased to receive the email from them asking if I would be interested in signing up. This is a great option; however, it would be nice if they had a version of this presentation available for new users to view on demand as most people do not want to wait up to a week for help.

my1voice Pros:

my1voice Cons:

my1voice - Things to be aware of:

my1voice vanity sign-up

my1voice Special Features

my1voice Contract Length

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