halloo

400 Oyster Point Boulevard
Suite 228
South San Francisco, CA 94080-1952
1-888-238-3822

Halloo offers 3 different Plans

• Halloo Solo - One person plans

• Halloo Office - For Businesses

• Halloo FlexCall Manager - For Call Centers

Within each plan, they have 3 to 4 different service levels:

They don't publish pricing for their FlexCall Manager Plan - You have to call for a quote 1-888-238-3822.

Halloo hits all of the bases with its 3 toll free call plans.  Pick the one that meets your situation and you're good to go.

Their most significant plan is the FlexCall Manager and is a perfect solution for businesses managing several customer support reps, service call “centers” and either a small or large organization. 

Halloo shines when it comes to providing reporting features – track wait times for your callers, usage, efficiency, etc all from the Halloo website.  Supervisors are able to “listen in” on current conversations for quality purposes.  They can also answer calls as necessary without being added to the queue list. 

If you need a queue system that is flexible, powerful and easy to use, Halloo is the plan for you!

Pros:

• Perfect system for call centers
• Great rates
• 1 leg billing
• No charge to transfer an existing toll free number.
• Free Trial

Cons:

• Faxing is not included as part of the monthly fee - it's an add-on.
• Not schedule enabled
• Weak on many features

Things to be aware of:

• Not all features are included in every plan.  Make sure you look carefully before deciding on a plan
• Pricing is not available online for their FlexCall Manager Plan - you have to call in for a quote

Special Features:

• One of the few plans out there that have an option for just one person
• Call center options are the best of all plans

Contract Length:

• Month to Month – no charges to cancel