Hi, I'm Fred Grant and you can find more about me and why I've created this site on the 
GetTeleCenter Review
Okay folks, this one can get a bit confusing for a couple reasons. First of all you will notice that the name of the company appears to be TeleCenter - makes sense as long as you realize that their web address is www.gettelecenter.com. They also go by the name of COA TeleCenter in some locations - it all boils down to the same company. For this article I'm going to call them GetTeleCenter.
The other thing that can be confusing is their pricing structure (even though they tell you it isn't complicated). The thing to be aware of is that GetTeleCenter charges $34.95 per month for their service which includes all incoming calls. Sound like a great deal? It isn't, but don't be too alarmed - it could be worse.
Here's how GetTeleCenter breaks down:
If you read the fine print you'll notice that they charge 6.9¢ for all outbound calls. What do they consider an outbound call you ask?? Just about everything you would expect to get for for the monthly fee - call forwarding, call trasfers, call return, virtual pbx extensions, virtual calling to name a few. To be honest they should say that their monthly fee is $34.95 and they charge for one leg of the call like just about everyone else. At 6.9¢ per minute and $34.95 per monthly fee you are paying a lot of money for something another company can give you for a lot less!!!
Quickly compare GetTeleCenter with RingCentral and you find a significant difference. Both offer similar features so let's take a look at the pricing.
| Level | Included Minutes | Price/ |
Add'l Min |
Mailboxes |
|---|---|---|---|---|
| Professional | 100 | $14.99 | 6.7¢ | 5 |
| Business Plus | 500 | $29.99 | 5.9¢ | 10 |
| Business Power | 1000 | $49.99 | 4.8¢ | 20 |
| Business Premium | 2500 | $99.99 | 3.9¢ | 100 |
| Level | Included Minutes | Price/ |
Add'l Min |
Mailboxes |
|---|---|---|---|---|
| 1 Plan | 0 | $34.95 | 5.9¢ | 10 |
If we compare the plans based on 10 mailboxes you will see that the RingCentral's plan is already $5 cheaper per month and includes 500 minutes with the plan!! The same plan at GetTeleCenter with 500 minutes would end up costing you $64.95 per month!! It doesn't stop there - their fees are also some of the most expensive when setting up your account $15 activation, $35 to transfer an existing toll free number, $35 vanity number, $25 for a true 800 number.
The Bottom Line
Steer clear - you'll find a much better plan with one of the competitors.
