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Okay folks, this one can
get a bit confusing for
a couple reasons.
First of all you will
notice that the name of
the company appears to
be TeleCenter - makes
sense as long as you
realize that their web
address is
www.gettelecenter.com.
They also go by the name
of COA TeleCenter in
some locations - it all
boils down to the same
company. For this
article I'm going to
call them GetTeleCenter.
The other thing that can
be confusing is their
pricing structure (even
though they tell you it
isn't complicated).
The thing to be aware of
is that GetTeleCenter
charges $34.95 per month
for their service which
includes all incoming
calls. Sound like
a great deal? It
isn't, but don't be too
alarmed - it could be
worse.
Here's how GetTeleCenter
breaks down:
If you read the fine
print you'll notice that
they charge 6.9¢ for all
outbound calls.
What do they consider an
outbound call you ask??
Just about everything
you would expect to get
for for the monthly fee
- call forwarding, call
trasfers, call return,
virtual pbx extensions,
virtual calling to name
a few.
To
be honest they should
say that their monthly
fee is $34.95 and they
charge for one leg of
the call like just about
everyone else.
At 6.9¢ per minute and
$34.95 per monthly fee
you are paying a lot of
money for something
another company can give
you for a lot less!!!
Quickly compare
GetTeleCenter with
RingCentral
and you find a
significant difference.
Both offer similar
features so let's take a
look at the pricing.
RingCentral
|
Level |
Included Minutes |
Price/
Month |
Add'l Min |
Mailboxes |
|
Professional |
100 |
$14.99 |
6.7¢ |
5 |
|
Business Plus |
500 |
$29.99 |
5.9¢ |
10 |
|
Business Power |
1000 |
$49.99 |
4.8¢ |
20 |
|
Business Premium |
2500 |
$99.99 |
3.9¢ |
100 |
GetTeleCenter
|
Level |
Included Minutes |
Price/
Month |
Add'l Min |
Mailboxes |
|
1 Plan |
0 |
$34.95 |
6.7¢ |
10 |
If we compare the plans
based on 10 mailboxes
you will see that the
RingCentral's plan is
already $5 cheaper per
month and includes 500
minutes with the plan!!
The same plan at
GetTeleCenter with 500
minutes would end up
costing you $64.95 per
month!! It doesn't
stop there - their fees
are also some of the
most expensive when
setting up your account
$15 activation, $35 to
transfer an existing
toll free number, $35
vanity number, $25 for a
true 800 number.
The Bottom Line
Steer clear - you'll
find a much better plan
with one of the
competitors. |