|
Freedom800 offers some
unique features that are
difficult to find
elsewhere.
However, unless you need
those features
they are charging TOO
much to be truly
competitive.
Here's how Freedom800
breaks down:
The weak spot (and it's
a big one) for
Freedom800 is the cost
of it's service.
Here are the problems
with their charges:
-
2 leg charges
-
You are charged
for both the
call to your
virtual pbx
provider and for
the routing of
the call to its
destination -
You are double
billed for you
minutes!
-
No included minutes
with the plan - you
can buy minutes in
bulk, but 2
legged charges will
end up killing your
wallet
-
Extra fees for
standard features
-
Slightly higher than
normal setup fees
On the positive side
Freedom800 does offer
some features that
aren't readily available
with other companies.
Freedom800 provides:
-
ACD Queuing
(call queuing) the
ability to view your
queue from your
WebLink account.
There is a $15 fee
to add Weblink to
your account if you
are a Freedom Lite
or Freedom Pro
customer.
-
Voice Blaster - send
a message to any
group of numbers you
choose and have it
play for real
listeners, answering
machines or both.
|
Level |
Included Minutes |
Price/
Month |
Mailboxes |
|
Freedom Lite |
0 |
$9.95 |
5 |
|
Freedom Pro |
0 |
$19.95 |
10 |
|
Freedom Xtreme |
0 |
$29.95 |
10 |
|
Freedom Reseller |
0 |
$19.95 |
10 |
The Bottom Line
A decent plan that's too
pricy - you will have
better luck with a
different company.
You may want to
consider:
-
RingCentral -
Great price, all
inclusive features
-
OneBox - Great
price and ACD
Queuing
|
|
Feature |
Available |
|
1 Leg Charges |
|
|
Dedicated Toll
Free |
 |
|
Voicemail |
|
|
Voicemail
Storage |
unlimited |
|
Email Delivery |
|
|
Dedicated Fax |
$ |
|
Integrated Fax |
|
|
Auto Attendant |
|
|
Access by Phone |
|
|
Follow Me |
|
|
Ring To |
|
|
Schedule Enabled |
$ |
|
Call Announce |
|
|
Call Forward |
|
|
Call Hold |
|
|
Call Screening |
|
|
Call Transfer |
|
|
ACD Queuing |
$ |
|
Hold Music |
|
|
Custom Hold |
$ |
|
Personal Hold
Message |
$ |
|
Random Hold
Music |
$ |
|
Non-Blockable
Caller ID |
|
|
Phone Type
Announce |
|
|
Web interface |
$ |
|
Cardless Calling
Card |
|
|
Call Reports |
$ |
|
Return Calls |
|
|
Call Block |
|
|
Pager Alert |
|
|
Fax On Demand |
$ |
|
Voice On Demand |
|
|
IM Console |
|
|
SMS Notification |
|
|
Dial by name |
$ |
|
Dial by
extension |
|
|
Supervisor
Control |
|
|
Hunt Groups |
$ |
|
Conference
Calling |
$ |
|
Group Voice
Messaging |
$ |
|
Questionnaires |
|
|
Local Numbers |
|
|
Free Trial |
|
|
Vanity |
|
|
Vanity Price |
$30.00 |
|
Transfer
existing # Fee |
$30.00 |
|
True 800 |
$15.00 |
|
Setup Fee |
$0.00 |
|
